Originally Posted by Artkansas

Locked my bike. Walked into Kroger's. Grabbed a cart and went to get some bottles of seltzer. I've shopped at that store hundred's of times. Only this time a security guard taps me on the shoulder and insists on confiscating my backpack. Manager's orders he says.

I ask the manager and he says he's just following company policy. I ask him if its a new policy and whether I can see a copy of the regulation. He says he's just following orders.

I ask him for some kind of chit or receipt so that I can be assured that he or his employees will not give my pack away to someone else. He refuses. Funny, he sees nothing contradictory in having declared his lack of trust in me, and then insisting that I trust him with far more. (I did have check books, and bank statements etc in the pack).

Today I called Kroger headquarters for a better understanding. Found out that they do have a policy, that each Manager may enforce at their discretion. So in other words, the Manager lied to me, as I suspected.

I would boycott them, but Kroger's has a monopoly in my area. The only other grocery stores in the area are an even worse chain that is completely owned by Krogers.

Any other people have to deal with this type of situation?