I think it was a reasonable article. I would say it paints a rather neutral picture of bike commuting, which unfortunately could be more favorable. Other than that it was a brief review of both sides of the story. The (somewhat comic) comparison to folks on road bikes in spandex was meant to disarm her audience and convince them that they can be empathetic to her position. She managed to do it without making fun of such people (even making concessions to their point of view in the end).

I have seen other articles like this, and I have two comments about what I would have liked to see: First, I agree with other folks; getting to work dressed is a noble goal, but bringing some extra shoes in a pannier is a good idea and not a ton of extra effort.

Second, journalists writing these articles always seem to choose the heaviest steel monstrosity they can find. She has two bikes pictured there, and just from a brief look I would suggest that she would have had an easier time of it with that Public rather than the Electra Amsterdam. The Electra is built to create a sense of nostalgia for something America never had, and is not well built for the type of commute most Americans would have.