You'd think that in this day and age where anybody can just go online
and save tons of money by ordering all their cycling needs on the web,
the LBS's would be falling all over themselves to provide customers
with great customer service and at the very least
would know what the "F" they are talking about.

There's nothing more frustrating than going into a place where you know more about what should be
general knowledge with regards to cycling at a shop where they brag about being the "pros" in the area.

I don't know how some of these places stay in business.

When we talk about "supporting the LBS", let's stick to the good ones.

Supporting the bad ones is more like "enabling" them
when they should be getting an LBS intervention!