Stopped in to a LBS last night that was no more than 50' from where our local club meets for rides a few days a week. I mentioned to the proprietor that I was surprised that I never see him out of his shop chatting up the club members--that there are 40+ cycling enthusiasts outside his shop, many of which have never stepped inside. He could stick a repair stand or simply a bike pump outside his door and make customers for life (I know of a bike store in the city with a parktool pump bolted to a cinderblock on the sidewalk outside their shop and I have spent $$ there because of it).

His response was that he couldn't be bothered; he was too busy. I was pretty shocked and a bit turned off by it.