Did you use someone in Rochester? Just curious about good local wheel builders.

I have ~5000 miles on the stock machine built wheels on my 2008 Windsor Tourist. They have never needed truing. I did break one spoke last year on the rear wheel, and I replaced it with a spare I had. I'm around 215 pounds and always carry some kind of load in my panniers. The spoke broke on a fully-loaded weekend camping trip.

I decided to replace the wheels this year primarily because of the joytech hubs. I overhauled the hubs a couple of thousand miles ago and had to replace the cones. It seems like now the rear hub is starting to have problems again. I have yet to take it apart and look at the cones and races. Since the hubs are cheap generic ones, I just decided to replace the wheels with ones with a little higher quality hubs.

I'm awaiting delivery of hand built wheels from Universal Cycles. Got an inexpensive set with Tiagra 36H hubs, Velocity Dyad rims, and double butted spokes. If money were no object, I would have gotten Phil Wood or White Industries hubs so I'd never have to service them.