Originally Posted by the bike king
This is amazing. First he does not ask for insurance. Like we would refuse it? He wanted it shipped cheap. Like he said he got the wheels. Yes the expensive thing but then we are going to try and screw him over $57.00? Get real. We left ebay with 100% Positive refernces for a reason. Because we are more then fair and honest. I figured he would be here bashing us and sure enough he is. We ship APO`s all the time. Not a big deal until this clown. I honestly think he got the order. It has not come back, it's not trackable but we can show where it was shipped. I believe most dealers state clearly once we mail it its on you. We do not do that and this is what we get. Oh and the cry about being over seas? Get real you are in Italy dude not Iraq. The only fear you have over there is rather the Pizza will be cold or not. Oh that and if you will get caught ordering stuff and saying it did not get there.
I am done ranting back on him. He is not worth the effort or the losses further.
Laterz, Neal
and
Is anyone else reading this like I am? He bought from Iro and us? I was sure I was ripped off and now I see it. Amazing. Someone needs to stop people like this guy!!! I guess I better call John at IRO Sunday and tell him about this guy I am blown away I am reading this. How obvious can he be?
I don't think this needs to become heated...
I ordered a set from IRO (with silver sylvan tracks for $38 and a stem from Tony on 15 April and got them on 25 April) since the black set I ordered never showed up. I have the e-mail from the order and everything... As for insurance...most stuff I order from the States comes insured...the stuff from IRO did. It's so cheap that it's worth it. Nowhere in my e-mail do I ask to ship it "cheap". The wheelset was on eBay advertised as free shipping and out of the straps/pedals/cages the clips and straps were listed as free shipping and the pedals were $5 shipping which I paid. You say you "ship to APO all the time" but when I e-mailed asking about it there was some confusion (let me ask, yes we do, ok it's coming FedEx, etc) , so I don't think that's the case.
Looking at the eBay feedback, but look at the one that says "Packaging risky; box would have avoided bending the toe clips." I'm wondering if this was the deal with mine and now my package is in pieces somewhere between NY and Venice.
You can talk out your ass all you want about the situation over here when in fact you have no clue. I served my time in Iraq, it's not all pasta and wine here...we do get deployed. I was in Balad listening to mortars come screaming toward the base on an almost nightly. I was there for 4 months and luckily I'm in communications so I stay pretty much out of the way of most stuff, but when the sides of your tent blow up when a mortar flies by it seems a lot more real. My good friend Antoine Holt was killed last April when a mortar hit his tent in Balad. We were a little more worried about his wife Tricia and their one-year-old daughter then if the pizza was cold. You learn to appreciate life a little more when your friend gets taken from his loved ones at only 20 years old.
The bottom line is I didn't understand the total rudeness from Neal while Terrie was actually trying to help me out. It's obvious from the e-mails and most of the posts he's left in this thread that he isn't the brightest nor most customer-oriented person selling his wares on the internet. I wanted to open some eyes because after sticking up for them on the forum and then getting treated like this I wanted people to see what kinda business they are running. Like I said, I had great service and stuff, but this missing pedal thing sent him over the edge.
If that package ever shows up I'll be fighting the urge to take a flight to Vegas and throw it through the shop window with $57 (or $114 or $198347 whatever it "cost them") attached to it.