It's not that. Here's the timelime.

Two Sundays ago: we don't have a 48. When they open Monday, we'll call and order one. I'll call you first thing in the morning to let you know.
Monday: No call. I call them. We'll call you right back. No call.
Tuesday: I call them. "I think it was ordered. I'll check and call you back in 15 minutes." 5 hours later, he returns call to ask what size I need. 48. Okay, he'll order it and let me know anticipated arrival date, "my guess is it will be here Friday"
Wednesday: No call for confirmation of order. I call. Yes, we did order it, it will be here Friday. Sweet!
Friday: No call. I call them. "Well UPS has already left. Let me check with Cervelo and call you back." Return call, "ohh, Cervelo just ordered it yesterday. It will be here Wednesday I think."