Well they did respond to my complaint and here is their response.
"Dear XXXXX,
Thank you for writing eBay in regard to the Invalid Bid Retraction made
by "XXXXXXXXX" with this item# XXXXXXXXXXX.
We apologize for the inconvenience that this situation may have caused
you and I definitely understand how you felt about what happened when
you learned that the buyer retracted his/her bid on your item.
XXXXX, just to let you know, we're concerned about violations on eBay,
and we've thoroughly investigated your report regarding "XXXXXXX".
Please be assured that we've taken appropriate action in accordance with
our site policies based on the report you have submitted and through the
evidence that we have gathered.
Our actions may include issuing a warning, temporary suspension,
indefinite suspension, or terminating the membership.
Out of concern for the privacy of all members, we can't discuss the
results of our investigation of a member's account with another member.
I hope that this assures you that your account information will likewise
remain private.
If you prefer to block this person from bidding on your listings to
avoid any future trouble, go to:
http://pages.ebay.com/help/sell/manage_bidders_ov.html
Or you may set up your Buyer Requirement. Buyer Requirements enable you
to limit your exposure to bidders who make sales more difficult or
expensive. For example, you can block bids from members who have
received too many unpaid item records recently.
To edit your Buyer Requirements selections:
1. Click "My eBay" at the top of most eBay pages.
2. Select the "Account tab,
3. Click the "Site Preferences" link on the left side of the page.
4. Under "Selling Preferences," click the "Show" link for Buyer
Requirements.
5. Click the "Edit" to update your buyer requirements.
For more information on buyer requirements, go to:
http://pages.ebay.com/help/sell/buyer-requirements.html
Again, I do apologize for all the inconvenience this might have caused
you. We hope that this occurrence doesn't change your mind or how you
feel about your other trading partners having good intentions.
Thank you for your report and thank you for choosing ebay!
Sincerely,
Paulene E.
eBay Customer Support
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