I'm pretty certain that the ONLY reason it has two strap hooks on the rack side is because the hardware is reversible. I can't imagine someone would actually think they were to hook the strap only on that side. Even with hooking on the other side, the one hook is not on the end, so I sort of get what the OP is saying. Or maybe I'm wrong and they didn't notice the end hook. I just got my office bag today so have not loaded it up yet, but it seems like it will work fine for me, but I could see that with a really full load, it might not be ideal (even with the correct configuration of the strap).