Originally Posted by
davidad
You most likely have a little cable streach on a new bike. You can adjust the cable tension to pull the der all the way over.
Thanks. I'll try tightening the cable slightly (1/8 turn?) and see what that does.
Originally Posted by
wrk101
Brand new bike? I would be back to the shop pronto. That type of service is built into the price of a new bike.
Yep, brand new bike. Even though my LBS is happy to adjust it for me I really wanted to learn how to do it myself.