Originally Posted by
PLUChris
Anyway - first thing I was told was that the incident was closed because I had left the scene too early!
They were surprised that I was even calling because, by not being there when their "investigation team" arrived on the spot, I had, apparently, absolved them of any responsibility for the incident (or something along those lines! I don't remember the exact wording they used, but it was exceptionally cold and heartless). I really did not have a clue what to say to this!
I got it together enough to point out that I had been told by the police officer on the spot that I was free to go and that the mail carrier didn't say or indicate that there was any reason for me to stay there, but the woman from the USPS just kept repeating that as far as they were concerned the incident was closed!
There was a police at the scene? Get a copy of the police report and mail it with the claim.