Originally Posted by Enthalpic
Pay extra bucks and buy from LBS. I know it hurts when you CAN find it cheaper but I'm sure your LBS has fixed something for free.
Now I do buy some things from one or the other of the two LBS in our area that don't have an attitude, but it is not because I owe them anything for freeby repairs. Id have always done all my own repairs.
General purpose tools can come from many sources: Sears, Lowes or Home Depot. All ahve good quality wrenches, Allen hex keys, etc. For bike specific stuff, I use mostly mail order. I am not infatuated with any particular brand of tool; I try to get the most value for my money.
Doc