Yeah, I thought it was a little strange, but thought they might have some secret knowledge because they're the professionals and all that. However, when I bought my jogging stroller from them, they were quite surprised that I intended to run in the very low-traffic streets in my neighborhood rather than driving down to the MUP to run, so I am going to conclude that this LBS is just extremely risk-averse. Some people just freak out when there are BABIES!!!!! involved.