Originally Posted by
Ziemas
Contact them again. By all accounts their lights are now solid. What does griping about it on the internet solve?
It's quite clear that it's not a common problem, and that they have top notch customer service. It's almost as if you don't want to fix the problem but instead bad mouth them out of some form of retribution.
After waiting a few months for their lights to become "solid" before taking delivery of a replacement, and getting one that turns itself off while sitting on top of my refrigerator overnight (not to mention when it's supposed to be protecting my life), I'm calling it like I see it. Out of curiosity, have you conducted any reliability research, such as a poll? Or sold a few dozen to your customers?
What I'll do, to give them a third chance, is ask them if they'd like to send a prepaid call tag to pick up the replacment they sent me, so they can examine it and figure out why their taillight doesn't stay on.