Originally Posted by
mechBgon
Let me put it this way:
You're a skydiver. Your main parachute fails. Fortunately, your reserve chute works. You contact the company and of course they're eager to help. They send you a replacement chute. It fails too. You double-check to make sure you're not overlooking anything, but it continues to fail and force you to use your reserve chute.
At this point, no matter how eager the company might be to give you more new chutes, are you going to keep entrusting your life to their product? How many times before
you say "enough?"
As for "solutions," I invested in a DiNotte 300R. Solution reached.

Wow, what a dreadful comparison. Death isn't certain if you don't have a light whist riding at night.
Anyway, as I recollect you didn't want to replace the first light you got from them with the known bad contacts, even though you knew they would replace it. You simply wanted to complain on various forums. I suspect that for whatever reason you don't want a solution so you can continue to gripe about a product that you felt 'did you wrong'.