We do the Serotta fit, and so far its been 100% customer satisfaction, though we do charge $125, which we then apply to the cost of any bike over $2,000. $295 seems a bit rediculous for the Serotta system, and then to only have $200 apply seems more rediculous. We actually only ask our customers to pay what they feel the fit was worth, if they aren't 100% satisfied. So far feedbacks great, and we have had good success sizing custom frames.