ASSOS CUSTOMER SERVICE

They simply do as they say. I had 3 pairs of bibs I got 3 years ago that had the pad stitching coming undone all over the place. My fault it even happened as the rubbing of the shorts on the outside with the velcro in a seat pouch basically ate through the stitching. in any case, I emailed them, and they replied promptly. I mailed them the 3 bibs to their customer service place in Switzerland, and less than 2 weeks later my bibs were back looking like new. Free of charge. These bibs have at least another 4-5 years left in them at the rate they have been wearing over the last 3 years while using them at least once per week if not more often.