I don't "joy ride", and I know pretty much what I want. So if I asked you to do all that, it's because I was serious about buying a high-end bike. You're free to say no, and I'll go elsewhere. Of course, if we couldn't discuss this effectively beforehand, I wouldn't be your customer in the first place.

I'm curious: at what point does a new bike become used? After how many miles, how many hours ridden, how many test rides?