I met a guy who had a catastrophc failure on a de bernardi frame. It snapped mid tube after a year of riding. After contacting them they offered to sell him a new one at 1/2 off retail (which was thier cost) and this was after a decent amout of grief on his end. While the tube failure is not thier fault they should have given him a new frame. This has been the only complaint about them that I've heard except for the paint issue.