Roland, I respect your opinions, however in this case you seem to miss the point. The problem in the OP is not a defect in the frame, but a problem caused by an incorrectly sized part (seatpost) being supplied by the OEM, and compounded when the OP replaced it with another incorrectly sized part. Furthermore, this problem was reported not once, but twice (see post #25), so it is not a statistically rare event such as being hit by a meteor. As to the problem described by Gyeswho, I disagree with you that the customer should have to modify a frame in this way to make it right. I had to cold set the rear triangle of my Kilo WT frame because the dropout spacing was off by almost 5mm, making it very difficult to install the rear wheel and get proper chain tension. Although I did it right and left no marks, in hindsight I should have just returned the danged thing. Furthermore, bd's many spec errors have cost me $$ when I bought the wrong size part based on their info. They spec the stem / bar at 26.0mm, but in fact mine were 25.4mm. I almost made the same type of mistake with the seatpost (26.8mm instead of 27.2mm), but fortunately read a post of yours explaining that it was in fact 27.2mm. And yes, there were a number of other problems with the bike, such as a stripped seat binder bolt and paint flaws and / or damage, which I simply accepted as the price of buying a cheap product. So, really, I have no personal axe to grind with bd on the bikes I bought from them, but it really pisses me off when I read some long pr diatribe from Mr. Mike about how wonderful and perfect and great his bikes are and how we should all just be grateful that they are such great deals and just accept all the quality flaws as normal.