Ah, OP, you have a payment hold because of this:
Originally Posted by Paypal
Who is affected by payment holds?
This practice typically affects sellers who accept smaller volumes of payments and whose businesses pose a higher than average risk of transaction problems. Depending on the circumstances, PayPal may hold some or all of the transactions in your account. Here are some of the most common reasons for holding payments:
* You have a limited history of selling activity with eBay and PayPal
* You have an eBay feedback score of less than 100
* You've received fewer than 20 Detailed Seller Ratings in the last 12 months and you do not have a record of good performance
* You have poor Detailed Seller Ratings or some other indication of poor performance on eBay
* You have a high rate of customer disputes, claims, or chargebacks
* You sell in a high risk category or industry such as, but not limited to, tickets, travel, gift certificates, computers, consumer electronics, or cell phones
* Your payment activity is inconsistent; examples include a sudden spike in sales, or selling in a new category where you have no established history
* You have provided incomplete or inaccurate account information
TL;DR You are not a volume seller, so paypal can't guarantee that you are trustworthy.
Originally Posted by
Scrodzilla
Why don't you just keep the item and refund the guy's money?
Just do this* and get it over with. It's obvious that you do not wish to ship to the buyer.
Originally Posted by
Drakonchik
That is the simplest way to dodge this bullet. If the Buyer then leaves you Negative feedback, you can ask Ebay to have the Neg removed, and it will be removed, if your shipping policy clearly states shipping only to Canada and USA.
This is not true. Ebay does not remove feedback because you ask them to. And
yes, the OP says he will only ship to Canada and USA, and he was given a shipping address to
Canada.
Pretend the buyer never sent his email asking about shipping to Japan.
Buyer wins the auction, and the OP gets a
Canadian address. NO ONE DID ANYTHING WRONG.
*OP, you need to do this:
http://pages.ebay.com/help/sell/canc...n-process.html
Don't just send the money back and refuse to ship the bike; follow the instructions for canceling a transaction! Then, no one's ebay account gets negative feedback, and you are free to ship to the second highest bidder at your leisure.