Originally Posted by
africanomad
...I paid thousands of dollars for these brand new bikes, and the very first damage they experienced is from a supposedly quality product...
So you paid thousands of dollars for the bikes and used a very inexpensive stand that is explicitly not designed for long term storage. Further you purchased from an unauthorized ebay reseller to save a few additional dollars... And then you whine about the manufacturer not caring... Why should they? You obviously didn't either.