I have an iZip Zuma (info after my questions). It’s a nice bike, but I’ve had problems with it. After owning it for six months, I had to have a new kickstand put on because the original wouldn’t hold bike up. After riding up hills (average 20%-40% inclines) and on level ground the motor started clicking and wouldn’t stop. Had to have a new rear wheel sent and installed. Now if I go up even a slight incline, when I get to the top the motor makes a loud sound, like it’s really having a hard time.
I was told to send the entire bike back and they’ll give me a 2011 model and will pay S&H both ways.
I am leery since the bike hasn’t been rideable without a problem; it’s mostly been sitting in the living room.
My question to the forum is: Should I take Currie up on their offer and try the new model or do I need something more powerful to get me up so many hills around here (I avoid the really steep ones)? Could I add something to make it more powerful?
Can’t make up my mind and I need to because this bike will be on its way back in a couple of days and then I won’t have a choice.
Should I keep it? Fix it up with more power? Get a different make? Help! I am about 25 pounds under the bike’s weight limit.

The iZip Zuma….

Powerful 36 Volt/500W DC High Torque Brushless geared hub motor
Twist and Go (TAG) + Pedal Assist System (PAS)
Samsung 36V 11.4Ah Lithium-ion battery pack
Speeds up to 20 mph
Range up to 16- 22 Miles
Lithium-ion 36V / 10Ah removable rack top mounted pack, Samsung battery
A little over 1/2 the weight of a conventional SLA battery pack and number of lifetime charges is 3 to 4 times longer.

Thanks, Angie M