Originally Posted by
loonykathy
I called and was told I couldn't get warranty replacement without an itemized receipt, which my LBS doesn't generally issue. After I got back to my LBS to get a receipt, I went the online route. The fact that my receipt was dated for the day before I submitted a claim even though my initial e-mail said I'd bought the product a few months earlier didn't seem to phase them.
I had a problem with my Topeak Road Morph G - I used it maybe once or twice, and the next time I went to use it the head piece had fallen apart rendering it useless. I contacted Topeak and was told I had to buy a replacement head. I complained - it was the principle of the matter as the replacement was only ~$7 - and they sent me a new one for free.