I could go on and on with a list of why I will never return to this shop. I came from a road biking background when I bought my mountain bike. Top tube clearance on a road bike can be next to nothing. I have maybe half an inch. So when the shop puts my six foot self on a 21 inch frame and says it fits, I ride around for a test ride and think nothing of it. I didn't know that mountain bike fit is so different from Road bike fit, once again I should have looked into this before hand, but a decent shop should know this stuff.