This was not my first time in any of these shops, as I visited them 6 months ago when shopping for my hardtail. I didn't have a satisfactory experience then either. So now, not only have I posted this story on 4 cycling websites, I have posted a 1 star review on Google reviews. So now my disgruntled experience resonates a little further than me just telling my cycling and drinking buddies about them. Meanwhile, my friend Larry is going to help me true the front rim on my wife's Jamis Boss Cruiser tonight, and you know I'll be telling him my sad tale of woe.