I`m assuming you delt with them because you wanted to
and seems like they took the time to order something in your size that wasn`t in the store. athats already pretty good service.
So they`ll have to go through the whole shipping/recieving routine before it can even be assembled.
Yeah- thats normally about an hour. Could be more if on inspection there are additional adjustments that this dealer does to prep a bike. And since it was special order - you should expect that it`ll get a little extra attention.
So relax and give them a chance to do their stuff. The dealer is likely just as anxious as you are to deliver. After all - happy customers buy accessories and make excellent good-will ambassadors.