Yeah really looked staged when I saw then end torn open like that. Part of me wants to refund the dude and just be done with the hassle, but I think that's what these guys are counting on (plus I don't want to be out $45 if I can help it). Don't have a phone with me today to call the post office, but the delivery notification and tracking had no notation of problems when it was delivered. Plus I'm not sure how all the air pillows are still in there (as he claims) if the saddle/seatpost weren't. Also it looks to have been cut as the shipping label is taped over the taped seam and yet there's no tape hanging over the torn off end.