The thing that annoys me most about SRAM is probably my favorite part: That paddle is huge. Which means it's easy to hit, grab, w/e.

It also means that there's no room between it and my handlebars when I've got the brakes full on (especially on a cross bike). This is partially because I adjust the reach short, because half the reason I love SRAM is that you can adjust it to fit my small hands really well.

You can't have everything. At least I don't reach to downshift and grab both levers and lock out the whole mechanism like I used to do on Shimano.