Originally Posted by
Psimet2001
They probably said this because of the number of broken Rival shift levers that they have seen. It happens. I have seen my fair share too. In my experience it seems to be how the rear derail is setup and has more to do with their wrenching ability than the rider's weight.
Could you say a bit more about this? I had a Rival shifter fail on me a few weeks back (losing the right when riding into a stiff headwind was not a pleasant surprise). Some metal part inside that pivots failed causing my lever to fall off completely and land in a ditch.
SRAM sent a warranty replacement with no hassle, but if there's anything I can do to reduce the possibility of this happening again, I'd like to know what it is.