Thanks for the write up.
I rode for a few miles on a MUP with a guy who had the Windsor Tourist, and he was really happy with it.
I have purchased two BD bikes, and would agree with your assessment overall. I've wrenched on bikes for more than 30 years - I didn't even look at the instructions so can't speak to their quality. I believe BD offers a video/DvD/youtube which I would imagine to be more helpful to a novice mechanic.
All in all I feel that BD offers tremendous bang for the buck from what I've experienced and heard from others, and from what I see on their site.