Good idea about the suspension, I'll try that. I've already taken the spring out and put in hard rubber but I'll put in some hard plastic to lock it in place, don't like the bouncy feeling anyway. I will also get someone to sit on the bike when I tighten the axle. My disappointment level is extremely high so maybe I was over the top with never buying a product from SA again but it would have to have overwhelmingly good reviews. So you think Downtube is able to buy reject hubs from SA? That would make SA suck even more in my opinion.