IMO Contender is a premium shop with premium prices and premium service... IF they think you're a premium cu$tomer.
I'm with flippin - I like Fisher's and BC - I bought a couple of bikes from BC, but that was many years ago. Guthrie's is also a great shop.
Just keep in mind that you're only dealing with one or two folks, so go when they're not pressed for time, let them know that you'd like help, and keep things positive. The upside here is that you've got more than one good shop. Choice is good.