Originally Posted by
Batavus
Not charging money for minor stuff is a way of bringing in future business/service to long time customers. I am almost sure this is a bicycle industry only thing. People wouldn't hink twice about a car mechanic charging for small stuff...
Most eyeglass places will do minor adjustments for free. They don't even care if you bought the glasses from them.
I've done a lot of consulting engineering work and it is not uncommon to get a call for a "quick question" months, even years after the project has closed out.
At the butcher shop, or fish market, they generally don't charge any extra to trim or grind the meat.
My pediatrician maintains a hotline we can call off hours for free for medical advice for our children.
I'm sure I could think of plenty of other examples.
Paul