The fact is that it basically turned into a total recall because of several fires one of which caused significant damage to a home and was fortunately found before the place went up entirely (as opposed to a closet/bedroom IIRC). There was no replacement alternative for months and when there was it came from the US importer and not from the manufacturer. So whether it was poor design or a poor recovery or both doesn't really matter. None of it speaks well for the company or the product or their ability to support their customers. Another example of "you get what you pay for."

J.