View Single Post
Old 05-06-11 | 07:43 AM
  #366  
mwbarker's Avatar
mwbarker
Senior Member
 
Joined: Jul 2010
Posts: 87
Likes: 0
From: Swannanoa, NC

Bikes: 2011 Felt Z85, 1986 Fuji Del Rey

Originally Posted by JustinHorne
What happened with that? I've always been curious how that's handled.
The LBS owner was very cool about it. He called my cell phone when I was in the ER (a couple police officers returned the bike to the shop after I was carted away in an ambulance) to make sure I was okay. Said not to worry about the bike. It helped that I did far more damage to myself than the bike. That was a 2010 Z85. I ended up buying a 2011 from him once I was back on the road.

I talked about this to another shop owner here a couple weeks ago, and he'd had someone t-bone a car on a test ride and totally destroy a bike. The manufacturer worked with the shop to repair/replace the demo. No charge to the customer. He said they consider the occasional test-ride crash a cost of doing business.
mwbarker is offline  
Reply