Originally Posted by mwbarker

The LBS owner was very cool about it. He called my cell phone when I was in the ER (a couple police officers returned the bike to the shop after I was carted away in an ambulance) to make sure I was okay. Said not to worry about the bike. It helped that I did far more damage to myself than the bike. That was a 2010 Z85. I ended up buying a 2011 from him once I was back on the road.

I talked about this to another shop owner here a couple weeks ago, and he'd had someone t-bone a car on a test ride and totally destroy a bike. The manufacturer worked with the shop to repair/replace the demo. No charge to the customer. He said they consider the occasional test-ride crash a cost of doing business.