I have never had any issues with any of my Krypto locks. I have 3 different ones. From the sounds of it, it sounds like your tumbler plates inside of the lock got misaligned when you pulled the key out or were riding. Usually inserting the key and slowly twisting them back and forth to line them up is all it takes as you insert the key. Jamming the key in there as hard as you can will get you nowhere. It is more about inserting/removing the key correctly to align the plates. This is very common with these locks and actually a security feature.
+1 on operator error.
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Originally Posted by
diff_lock2
so what if it's custom, are you suddenly NOT a jackass?