Originally Posted by PaPa

There has been, at least, 8 confirmed XRF8 [W] failures publically reported since the hub was introduced less than two years ago. Notice I said "publically reported". Not reported in your evasive numbers, are dealer replacements who verifiably by-pass you, the trike manufacturer', and communicate directly with Sturmey. Not only is this evident in several forums, but I've confirmed it personally. In the small town of 20k that I live, there was a Path 8 (w/XRF8 [w]) IGH replacement just 45 days ago - and when I talked (in person) to the shop owner, he admitted dealing ONLY with Sturmey... NOT Terratrike.

Ironically, Terratrike's own forum has seen, at least, two, publically reported, Rover XRF8 [w] hub failures... just in the last 3 months.

http://www.terratrike.com/forum/view...php?f=29&t=581
https://www.terratrike.com/forum/vie...hp?f=29&p=2796

While your warranty is commendable and said to be responsive, this doesn't appease those who experience a failure and are forced to either push their machine untold distances or resort to cell phone help.