Originally Posted by
twobadfish
For some reason, I think the people at Soul must have wronged the OP's family in some way. Maybe burned down his house. Because there is no way someone can bit*h and complain about something so frivolous without some really strong motivation. It was beyond personal curiosity after the first page.
Clearly you've never worked retail. Some customers are just crazy. No matter what you do, it won't be enough. You don't have to wrong them, they walk in the door that way.
Sometimes you just have to tell someone to go away, as Sean did.