I wouldn't say he's a bad manager, he really didn't have a chance to intervene until the end because the guy had kinda targeted our mechanic and was latching onto blaming him and made it very difficult to deal with. It just kinda shook up everything, I have no idea how it really escalated to the level it did. As far as I know they told him to leave but he left his bike to be worked on anyways and so they serviced it how they thought they should. But yeah, normally things go a lot smoother.
Regardless, the day is over and it's time to move onto the next one. Hopefully there will be some good nice rides and I will acquire the Bianchi Milano Parco I've been wanting.