Originally Posted by
Nightshade
Say what you will the question is still open about the OP contacting Worksman about quality issue or just whining about them here.
If the customer fails to notify the manufacture of quality issues they find then it's on the customers head the quality is sub par since the manufacture assumes that their quality os ok due to customer acceptance of said product. Being dismissive of a quality issue by saying it's "junk" doesn't solve a damn thing.
If ya don't tell'em they will never know...........
If you read the thread, you see he contacted them at least once. They replaced parts under warranty. And I think getting the bike returned with a notice that it sucked is going to be a pretty big clue. IF worksman doesn't know it's not acceptable to sell stuff with peeling paint, zip tied cables, broken saddles, shifters, and pedals, they're clueless.