Originally Posted by
Ziemas
These two posts lead me to the conclusion that you have two different panniers, neither that you know how to properly mount on your rack. Hopefully with trial and error you'll be able to get one to work. Remember that the further forward the hooks are on a pannier the further back it sits on your rack. Heel strike shouldn't be a problem.
Maybe it's just me, but from my posts that you quoted, I can't see how anyone could deduce that I don't know how to mount them on my rack. As I said, the problem for me is mounting them on my rack so that they're secure and don't cause heel strike, and due to the size of my feet (Euro 48 / UK 13 according to my shoes) it's very difficult to mount them (well, near impossible in the case of the Vario) so that the bottom of the bag is secured on the rack.