Originally Posted by
dahut
This always slays me, this expectation that you have to be knowledgeable BEFORE entering the bike shop.
"This is a bike shop, buddy. Have your sh-it together before coming in here!"
There is a certain ugly exclusivity surrounding bike culture, for lack of a better word.
Imagine if you went to any other store, say 'Best Buy', and they expected you know as much as they do before you could buy anything.
If they wont help a newb make the right decisions, they should get no business.
A-freaking men.
I know a fair amount and do most of my own wrenching, but I like being able to turn to my LBS(s) for expert advice. A prickish attitude is the quickest way to ensure I will never come back to your store.