Originally Posted by
jimmuller
But gotten little or no personalized service with the part you bought.
There's an old joke about how if a man really wants something he will happily overpay for it;
a woman will buy something she doesn't need if she can get it on sale.
Now skip the gender-stereotype in this joke and apply it to buying from your LBS. If you really need or want something sometimes there is value in overpaying.
Actually that's not true, I've gotten better service from most online services then I have from most LBS's!!!! Granted I had problems with on-line but very few, I've had more problems with LBS's then I've had with on-line stores. And with On-line stores I don't get the snooty attitude I experience at LBS's. So your cute little saying is out of touch with reality.
Granted, if I walk into a LBS and they give me good service on a product I'm considering buying but know I can get it cheaper on-line, I will buy it from the LBS because their the ones that helped me.