My wife and I were on a trip and stopped at a new little bike shop. The store was set up very nice and seemed like a good location. The owner wasn't rude to us but was extremely rude to others. She was snapping at other customers in the store and on the phone. We recently were in the area again and we tryed to stop there but they had gone out of business. They were only in business a short while. Maybe if she was a little bit more polite......