It's what I thought, initially, as his attitude made no sense to me. I also can't say that I've spent a lot of time around too many egomaniacs, nor have I ever dealt with someone who was so absurdly rude for no foreseeable reason. It seemed like he took it really personal that I came in with a warped wheel; yelling at me and rolling his eyes. The following few times I came in just got worse and worse, and nothing had changed each time except for a broken spoke.