Originally Posted by
bigbadwullf
Rudeness or honesty? Some people can't handle honesty, especially nowadays. If you have been in a few times and overloaded your bike, then you are the reason for the damage. BUT another bike shop owner might pat you on the back and say nothing, and soak you for repairs over and over and over. Now, who is the rude one?
Like I tell my patients, it would be a LOT easier to say NOTHING than it would be to tell you that you are doing wrong.
Did you even read the thread and note that the experienced wheel builders here have stated that the LBS owner claims are BS. The only thing that the LBS owner did right was to submit the wheel for warranty coverage to the manufacturer (owner still got paid for his warranty work).
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Last edited by CB HI; 07-25-11 at 07:08 PM.