Originally Posted by
CB HI
Did you even read the thread and note that the experienced wheel builders here have stated that the LBS owner claims are BS. The only thing that the LBS owner did right was to submit the wheel for warrenty coverage to the manufacturer (owner still got paid for his warrenty work).
Just for the record, it's highly unlikely the LBS owner got paid squat for his warranty work. And I would know, after 20+ years in this business. And while it sounds like the LBS owner is a complete undiplomatic jerk, I think too much is being expected of a light-duty wheel on a basic recreation bike, built with a soft single-walled rim and OEM-quality spokes. Routinely hauling 30-50 pounds of dead-weight payload is a job for a fairly serious wheel, which it sounds like the OP is open to upgrading to.