Originally Posted by
CB HI
There was once upon a time that manufacturers covered the LBS labor for their warranty work. I saw the paperwork on a Cannondale back in 1995 that covered new parts and the labor.
I know Trek will no longer pay for labor on their "lifetime" frame warranties and sticks the customer with the the shipping charges as well. My next new bike will not be a Trek. Litespeed no longer honors their lifetime frame warranty and probably the same for many other companies.
Last major cycling item I had replaced under warranty was in 1975 on my Schwinn Heavy Duty...the frame broke!
I still had to pay for labor to swap the parts over to the new frame.
I work industrial construction, warranties are written to protect the manufacturer, not the consumer in most cases.
The ones that crack me up are the ones the come with something like a $9.95 watch...
if the watch fails within the warranty period, return to this address with a check for $15
Aaron
